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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jp Sizemore

June 10, 2024

5  out of  5 rating by Jp Sizemore
"Jolene is the greatest agent I've ever had. She's very knowledgeable and takes her time explaining all aspects of my policy. I will recommend her to anyone who might need a really good agent Thank you Joelene"
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Karlou Hutzler

June 10, 2024

5  out of  5 rating by Karlou Hutzler
"Joelene really took her time and explained everything for both auto and home. She did save us money in the long run. Very friendly 😊"
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Tj Mac

May 30, 2024

5  out of  5 rating by Tj Mac
"Joelene helped me out. Saved me HUGE. No joke it was a difference of over $100/mo. And twice the coverage. She’s so personable too!"
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Andy Clark

May 22, 2024

5  out of  5 rating by Andy Clark
"Great customer service when you call."
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Alan Ladd

May 15, 2024

5  out of  5 rating by Alan Ladd
"My Insurance company, they take really good care of us."
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Stephanie Morgan

May 1, 2024

1  out of  5 rating by Stephanie Morgan
"Called to see what I could do to decrease my monthly payment, seeing as to how it’s almost $200 with one full coverage, one liability and renters insurance, and was met with incredibly unhelpful staff. Dylan talked to me like I was an idiot. I’m 41 with a clean driving record and one claim for roadside assistance to get a battery jump. I was told that there are no options that would help me and that if I cancelled my liability on the truck that sits in my carport not running that I would have a $30 a month increase. It’s one thing to not have any available options to help me out, buts it’s the condescension in which I was spoke to that blows my mind. Definitely will be shopping for a new insurance company. After 11 years with State Farm I’m absolutely disgusted."
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Amanda Arreaga

January 4, 2024

1  out of  5 rating by Amanda Arreaga
"They will not answer the phone. My boyfriend needed to insure a vehicle we purchased 4 hours away, and we were stuck bc they would not answer so we could add it and head home."
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Chad Franklin

January 2, 2024

5  out of  5 rating by Chad Franklin
"Great people, great attitude, and very helpful"
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Mona Symonds

December 13, 2023

1  out of  5 rating by Mona Symonds
"Not a good experience"
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Karen Mackey

September 13, 2023

5  out of  5 rating by Karen Mackey
"Grace is absolutely amazing! She went above and beyond for us! She made changing agents as simple as can be! We are so thankful to be working with her and everyone else in this office! I would highly recommend Them!!!!"
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Madison Thornton

September 6, 2023

5  out of  5 rating by Madison Thornton
"Audra at State Farm is incredible. We dealt with a sticky home owner's insurance claim, and it was a big mess. Audra and the team kept the claim moving along and checked on me and the progress of our home along the way. We couldn't have done it without them! Great company, greater team!"
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Steven Colley

August 22, 2023

5  out of  5 rating by Steven Colley
"Everyone in there is friendly and nice."
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Cindi McChristian

August 14, 2023

5  out of  5 rating by Cindi McChristian
"I cannot tell you how incredibly helpful these folks are. Audra and Grace are amazing. I contacted them regarding a loved one that passed away. They were compassionate and so kind. Thank you, thank you! Very much appreciated."
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CJ Froehlich

August 8, 2023

5  out of  5 rating by CJ Froehlich
"Excellent staff... always going above and beyond to help us!"
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becky langley

May 3, 2023

5  out of  5 rating by becky langley
"Very kind and helpful"
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Killion Life

April 27, 2023

5  out of  5 rating by Killion Life
"If you are thinking about switching to State Farm don't hesitate. We just switched today and I wish we would have switched sooner! Audra is terrific! Call her so she can get you a quote today! Thank you Audra!"
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Elisa Seratt

April 14, 2023

5  out of  5 rating by Elisa Seratt
"Everyone here is so nice and helpful! Make sure to give them a call with any of your insurance needs!!"
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Shelby Tuck

April 6, 2023

5  out of  5 rating by Shelby Tuck
"Highly recommend using Candace at State Farm! She went above and beyond for us on our policy! Couldn’t ask for anything better."
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Don Moore

March 31, 2023

5  out of  5 rating by Don Moore
"Pleasant experience with this State Farm office."
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Vickie Comstock

January 27, 2023

5  out of  5 rating by Vickie Comstock
"One of the best insurance companies around! I love State Farm, if you need someone call Crystal at State Farm she is Awesome!"
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Jackie Cardona

January 4, 2023

5  out of  5 rating by Jackie Cardona
"Excellent customer service! They treat people very well. Affordable also!"
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jennifer hicks

December 30, 2022

4  out of  5 rating by jennifer hicks
"Love Chrystal she is amazing and always there to help...thank you"
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Wendy Buzbee

December 30, 2022

5  out of  5 rating by Wendy Buzbee
"This staff, namely Crystal Johnson, is ready to help with even the simplest of question/problems. The problem is solved in a timely manner and with a kindness that is rarely found these days. I highly recommend John Wood - State Farm."
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Robyn Sarten

December 30, 2022

5  out of  5 rating by Robyn Sarten
"Love, love State Farm in Alma. Everyone is so nice and helpful!"
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Angela Westbrook

December 29, 2022

5  out of  5 rating by Angela Westbrook
"Friendly and helpful staff. Crystal is willing to help and answer all my questions. I've been with them for several years now and never had a better insurance experience. They've promptly taken care of any issues."